Frequently Asked Questions

1. Can I pick up the car at Marrakech Airport?

Yes, we offer free pick-up and drop-off service at Marrakech Menara Airport. Please provide your flight details when booking.

2. What documents do I need to rent a car?


You need a valid driver’s license, passport (for international visitors), and a credit card for the security deposit.

3. Is insurance included in the rental price?

Yes, all our vehicles come with basic insurance coverage. Additional coverage options are available upon request.

4. What is the minimum age to rent a car?

The minimum age is 21 years old, with at least 2 years of driving experience.

5. Do I have to return the car with a full tank?

Yes, our fuel policy requires the vehicle to be returned with the same fuel level as provided at pick-up (usually full-to-full).

6. Can I drive the rental car outside Morocco?

No, our vehicles are not allowed to leave Morocco.

7. Do you offer child seats or GPS?

Yes, child seats and GPS devices are available upon request for an additional fee.

8. What happens if the car breaks down?

In case of a breakdown, we provide 24/7 roadside assistance and, if necessary, a replacement vehicle.

9. Can I cancel my booking?

Yes, you can cancel free of charge up to 24 hours before the rental start time. Late cancellations may incur fees.

10. How do I pay for my booking?


We accept payments by credit card, or cash (upon agreement). A valid credit card is required for the security deposit.